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FAQs


Turn around period

A few items are listed as ready to ship which means they will be shipped asap within 24-48 hours. We ship Monday - Saturday via USPS.

For items that are listed as a pre-order, on average, wait period is 3.5 weeks but can take up to 6 weeks. Turn around begins the day after the order is placed. Handmade products take time so we thank you for understanding and supporting us! 

 

International Orders

International orders are subject to customs department's regulations and may inquire a customs fee. This fee is the responsibility of the buyer. 

 

How to care for your handmade garment:

We suggest to wash with like colors on gentle and lay flat to dry. 

 

Making changes to an order

If the order has been placed and you need to change a size/ color, you can submit a request via email. *Requests can not be guaranteed but we will do our best to accommodate.

 

Tracking my order

Once the item ships, you will receive tracking information via email. We ship via USPS first class mail. If you feel like you may have missed tracking details, feel free to email us.

 

Returns/ Exchanges

Our items are made to made to order- please be sure that you read descriptions, size charts, and ask questions. We are not able to offer returns for purchasing incorrect size, color, or for change of mind. Reassessing orders causes delays on our current production line and we strive to get these out as soon as physically possible. 

We do offer exchanges on clean, unworn, and unwashed merchandise if it is defective or if you received an incorrect size due to shipping error.

Please double check the shipping address entered. We cannot refund for lost mail when provided with an incorrect address.

Shipping fees are non-refundable.

 

Contact us

Email any questions or concerns to hipsterbearwear@yahoo.com . If you have a order # please include that in your email to expedite the process. 

 

Sizing Chart:

All items are sized according to these measurements and ratios which have proved to be true to size. 

Basic Fringe Rompers:

6-12m  L/ STS 16.5" , W 9.25"

12-18m L/ STS 17.5" , W 9.75" 

18-24m L/ STS 18.5" , W 10.25"

2T L/ STS 19" , W 10.75" 

3T L/ STS 20" , W 11.25"

4T L/ STS 21" , W 11.75"  

*These are approximate measurements and can vary up to .5" inch